Process a payment

Sometimes a customer pays you directly instead of using the online payment options you offer to them. In that case you can process the payment by hand in PowerPanel. First look up the customer in the control panel by going to the account management and looking up the customer. After that select the customer invoices. […]

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Create credit invoice

Sometimes you want to create a credit invoice for a customer because something went wrong with an invoice or a customer doesn’t want a certain service anymore. Start by going to the specific customer in PowerPanel and then navigate to the customer invoices menu. Here you can create a new invoice for the customer by […]

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